Send an enquiry from this page
The quickest way to reach us is through the enquiry form on this page. Please include your name, suburb or city, the product or gift you are looking for, the size or stage if it applies, and your preferred delivery area. If you are asking about a gift, add the message you would like included and whether it needs wrapping.
- Order details and quantity
- Delivery suburb, city and postal code
- Any gift note, registry request or special instructions
- Your preferred contact details for our reply
What we can help with today
Our team handles maternity wear, baby essentials and gifting requests for new parents and families. If you are choosing a present, we can help with newborn gift boxes, baby shower gifts, maternity gift boxes, gift bundles and direct gift delivery. For items meant for babies, we always recommend checking sizes, fabric care and general safety guidance before you place an order.
- Gift wrapping and gift messages
- Registry help and group gifting
- Workplace baby gifts and last-minute gifts
- Gift vouchers for flexible giving
Where we deliver from Durban to the rest of SA
We are based in Umhlanga, Durban and deliver to homes, offices and business addresses in KwaZulu-Natal and beyond. That includes Durban, Umhlanga, Ballito, Pietermaritzburg, Johannesburg, Pretoria, Cape Town and Gqeberha. Coastal humidity in Durban can be hard on packaging, so we pack with care, and for inland orders we plan delivery around route timing and local access rules where needed.
If you are sending a gift to a hospital, estate, office park or apartment building, please include any access notes on the form so we can plan the handover properly.
How fast we usually respond
We aim to reply to enquiry form messages as quickly as possible during business hours, usually within the same working day. If your request comes in after hours, over a weekend or on a public holiday, we will respond on the next working day. Urgent gift requests are welcome, especially for birthdays, baby showers and unexpected arrivals, but please allow time for packing and delivery planning.
- Business hours replies are usually same day
- After-hours enquiries are handled next working day
- Delivery timing depends on location, stock and order size
Useful details to include for a smoother reply
The more detail you give us, the faster we can point you in the right direction. If you are unsure about what to choose, tell us the baby’s age range, the occasion and your budget guide, and we will respond with suitable options. For maternity items, sharing approximate size and preferred style helps us narrow things down without back and forth.
- Occasion such as baby shower, birth or workplace gifting
- Preferred colours, sizes or gift style
- Any message for a card or note
- Delivery date you are working towards
Need advice on health or safety questions
We can help with product details and delivery arrangements, but health questions are best answered by a clinic, midwife or doctor. For baby items, follow widely accepted safety reminders such as checking age suitability, keeping small parts away from young children and using products only as directed. If you are unsure about a maternity or baby item, send the product name through the enquiry form and we will confirm the available information.
For any medical concern, please speak to a qualified health professional in your area.